We source our products from several locations so they are new and upto date with the latest trends. We have a centralised fulfilment centre in Asia from where we ship all orders.
For timescales, please check out our shipping page for more details what happens once an order is placed and how long it will take to reach you.
If however, you still have not received your products within the timescales mentioned, please contact us to bring it to our customer service team's attention, who will be more than happy to assist.